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Our Services
01.Clarity Call | Lets Talk
Not sure what you need or where to begin? Let’s talk. We know HR can feel overwhelming, particularly when you are unsure what support your business needs. Complete the enquiry form below and a member of our team will be in touch to discuss your situation, understand your priorities and explain how we can help. This initial consultation is free of charge, with no obligation.
02.SHINE A LIGHT | Our Immersive HR Diagnostic
Don't tell us, let us see it for ourselves. We'll spend time inside your organisation, effectively joining you as your HR professional. We'll observe your processes, systems, documentation and day to day practices, speak with key stakeholders and understand how the employee experience actually works. We'll then provide a New Light Diagnostic Report covering what's working, what's missing, areas of concern, opportunities for improvement and issue you with a prioritised roadmap.
03.HR Foundations | We are with you from the start
Never had HR before? This is where we start. We'll create the core HR infrastructure your organisation needs, including employment documentation, policies, employee handbook, essential processes, templates, employee records and practical HR structures. Everything is designed around how your business actually operates, rather than handing you a folder of generic templates.
04.The HR Reset | Untangle. Simplify. Rebuild.
Something not quite right? We will review what is currently in place, identify duplication, gaps, outdated practices and inconsistencies, then redesign and reorganise your HR framework. Perfect for businesses that have grown organically, inherited years of documentation or simply know their HR needs a revamp.
05.HR Transformation | Rethink HR. Redesign work
For businesses needing more than a tidy up. We will diagnose your current people function, establish what needs to change and work with your leadership team to transform HR across areas such as strategy, structure, systems, employee experience, management capability, culture and ways of working. This is a programme of work, rather than a quick HR project.
06.Policy Review & Refresh | Policies that work
We will review your existing HR policies for consistency, practicality, gaps and required updates, then refresh the agreed policy suite so you're left with one clear, controlled framework.
07.Contract Review & Refresh | Clear and Consistent
We will review your existing employment contracts against your current working practices and identify clauses, inconsistencies and terms requiring attention. We can then produce an updated master contract and support implementation where required.
08.Handbook Refresh | The one they might read
We will review, restructure and refresh your employee handbook so employees can actually find the information they need without wading through pages of unnecessary HR language.
09.Roles & Structure | Clarity & Accountability
We will review roles, responsibilities, reporting relationships and existing job descriptions, then help create a clearer organisational structure and consistent job documentation.
10.Culture Focus | Understand it. Shape it. Change it
We'll help you understand the culture you actually have, rather than the one written on the wall. Through diagnostics, leadership conversations and employee insight, we'll identify cultural strengths and barriers before creating a practical roadmap towards the culture you want.
11.People Strategy | Where business meets people
We'll work with your leadership team to understand the business and gain clarity on where the organisation is heading to develop a practical people strategy that is in line with the business strategy; covering the workforce, capability, leadership, culture and priorities required to get there.
12.Employee Relations Support | We've got you covered
Disciplinary, grievance, absence, capability, performance or another sensitive employee issue? We can advise your managers behind the scenes or step into the organisation and help manage the process.
13.Investigations | Independent. Impartial. Thorough.
Where a grievance, conduct allegation, harassment complaint or workplace concern requires independence, we'll investigate objectively and provide a clear written findings report.
14.Redundancy & Restructure | Change, handled
We'll support you from initial planning through consultation and implementation, helping you manage the people process clearly, consistently and sensitively.
15.HR Partner | HR expert, without the full time hire
New Light HR becomes an extension of the business. We get to know your people, managers, culture and ways of working so you have an experienced HR professional to turn to when you need one.
16.HR Director | Strategic leadership
For organisations needing senior people leadership rather than day to day HR administration. New Light HR will work directly with your leadership team on people strategy, organisational change, culture, workforce planning, management capability, transformation and anything else you need us for.
17.HR Training for Managers | Making work life Simple
Practical, engaging HR training designed to give managers the confidence to actually manage. Sessions can cover absence, performance, disciplinaries, grievances, difficult conversations, probation, documentation and the everyday people issues managers are expected to handle.
18.Benefits Review & Design | Benefits people value
We'll review your existing employee benefits or help you build a package from scratch. We'll consider what your people actually value, your budget, business objectives and the wider employee experience to create a benefits offering that supports attraction, retention and engagement.